My Daily Internet Fix

Society
Avatar of Jack EasonBy Jack Eason
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My Daily Internet Fix

Since around 10 am last Friday, I suddenly lost my usual internet connection.

My Daily Internet Fix

The only thing I was able to do up until yesterday was to send the odd email. Due to the version of IP software I was using at the time, I lost all connection to the super-fast 3G network from my provider.

Each day I tried unsuccessfully to log on to try and download the latest software version, but because of its slow speed, time after time I lost the connection.

In my desperation, I tried contacting my IP through the retail outlet where I purchased my package and was told that there was little they could do.

They gave me the phone number of the “Technical Support” section of my provider, suggesting that there was possibly something wrong with my connection – Duh!

Of course, there was something wrong, they hadn’t bothered to tell me that the package I was using had reached its sell-by date and that I needed to download the latest software package!

Internet providers are more than happy to take your money. But when it comes to customer relations, they are sadly lacking.

I have now saved the specific page for software downloads to my list of “Favourites” on my computer. If they can’t be bothered to tell me when the latest version of the software is available, at least now I can check for myself from time to time…

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Avatar of Jack Eason
Jack Eason

Jack Eason lived in New Zealand for forty-two years until 2000 when he returned to his birthplace in England. As far as he is concerned he will always consider himself to be a Kiwi. After military service in the 1960's, he travelled the world, visiting exotic lands and making many friends. Now in his mid-sixties he is content to write and travel via the Internet.

Besides writing novels and short stories, he contributes to his own blog “Have We Had Help?” Some of his short stories and numerous articles appear in the No: 1 online E-zine “Angie’s DIARY”. His literary interests include science fiction, history, both ancient and modern, and humorous tales like those written by his fellow writer Derek Haines, such as “HAL”. Now retired, he lives in his home town surrounded by his favourite books, ranging from historical fact to science fiction. His literary icons are J.R.R Tolkien, George Orwell, Arthur C Clarke and John Wyndham.

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